Privacy Policy

We are committed to protecting your privacy and ensuring transparency in how your information is handled. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our mobile applications.

By using our Apps, you agree to the collection and use of information in accordance with this Privacy Policy.

Our Commitment

We aim to ensure that you:

  • Feel comfortable using our Apps
  • Feel secure while sharing your information with us
  • Can contact us with any privacy-related questions or concerns
  • Understand how and why your information is collected and used

Information We Collect

1.Non-Personal Information (Automatically Collected)

When you use our Apps, we may automatically collect certain non-personal information, including:

  • Device information (device type, model, operating system version)
  • IP address
  • App usage data (features accessed, time spent, interactions)
  • Log data and analytics information

This information helps us improve the performance, functionality, and user experience of our Apps.

2.Personal Information (Provided by You)

We may collect personally identifiable information that you voluntarily provide, such as:

  • Name
  • Email address
  • Phone number (if applicable)
  • Postal/ZIP code
  • Demographic details (age, gender, occupation, education)
  • Any other information you provide through forms, registrations, or support queries

3.Financial / Investment Information (If Applicable)

If you use financial or investment-related features, we may collect:

  • Bank account details (only where required)
  • Transaction details
  • Investment-related data
  • KYC-related information (if applicable under regulations)

Such data is collected strictly for providing services and complying with applicable laws.

Who Collects the Information

  • We collect data directly when you interact with our Apps
  • Personal information is collected only when you voluntarily provide it
  • Certain third-party service providers (such as BSE, NSE, Digi Gold, MF Central, or similar platforms) may collect limited data through their own systems
Please note:

Our Apps may contain links to third-party platforms. We are not responsible for their privacy practices, and we recommend reviewing their privacy policies separately.

How We Use the Information

We use your information for the following purposes:

Core Usage

  • To provide, operate, and improve App features and services
  • To personalize your experience
  • To communicate with you regarding updates, services, or support

Transaction & Services

  • To facilitate transactions and provide related reports
  • To process your requests and service-related instructions

Improvements & Analytics

  • To analyze usage trends and improve app performance
  • To diagnose technical issues and enhance security

Communication

  • To send important notifications and service updates
  • To conduct surveys, feedback collection, or promotional communication (you may opt out anytime)

Sharing of Information

We respect your privacy and do not sell your personal data.

We may share your information only in the following cases:

  • With your explicit consent
  • When required by law, regulation, or legal process
  • With trusted service providers who assist in operating our Apps (on a need-to-know basis)
  • With financial or regulatory entities (if required for providing services)

Any financial information collected is used strictly for service execution and not for unauthorized purposes.

User Rights & Choices

You have control over your personal data. You may:

  • Request access to your personal data
  • Request correction or update of your data
  • Request deletion of your data
  • Withdraw consent where applicable
  • Opt out of promotional communications

To exercise these rights, please contact us using the details below.

Permissions

To provide certain features, our Apps may request the following permissions:

  • Notification Access – to send alerts, updates, and reminders
  • Camera Access – to capture documents or images

These permissions are used strictly for functionality and improving user experience. You may manage permissions through your device settings.

Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Secure servers and encryption
  • Restricted access to authorized personnel only
  • Regular monitoring and security practices

Data Retention

We retain your information only for as long as necessary to:

  • Provide services
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

After this period, your data is securely deleted or anonymized.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting within the App or on the policy link.

We encourage you to review this policy periodically.

Contact Us

Email: Mail ID: sanjeev@turtlefinancial.co.in

Company Name: TURTLE FINMART